Senior Road Freight and Stock Controller

We have a fantastic opportunity available in Sandton for a Senior Road Freight and Stock Controller.

Candidates are expected to be able to perform the following:

Road Loading KPIs: Loading accuracy making sure that correct goods are loaded per dispatch instructions. Average loading time per vehicle monitoring operational efficiency and time management during loading. Vehicle utilization evaluating how fully trucks are loaded compared to their capacity. On-time vehicle dispatch rate tracking punctuality in dispatching vehicles as per schedule. Loading error rate capturing frequency of loading mistakes

Stock Management KPIs: Inventory accuracy comparing recorded stock versus physical stock during stock takes. Stock Turnover Ratio. Monitoring stock loss due to theft, damage, or errors. Tracking the accuracy of cycle counts done throughout the quarter. Monitoring how often required stock is unavailable when needed.

Combined Operational KPIs: Cost per load total operational cost incurred per truck loading (labour, equipment, delays). Daily load volume monitoring the number of vehicles or volume loaded daily. Order fulfilment rate monitoring the rate of complete and correct order shipments. Health and Safety compliance rate tracking adherence to safety standards during loading and stock handling. Operational downtime monitoring delays due to equipment failure, manpower issues, or process inefficiencies.

Customer Liaison & Relationship KPIs: Customer satisfaction scores overall client satisfaction with service. First contact resolution rate customer queries resolved without escalation. Response time to customer queries tracking how quickly customers are attended to. Delivery issue resolution time measuring how efficiently delivery problems are solved. Customer retention / repeat business rate. Customer complaint rate.

Candidates need to be of a Senior Level. Must have very good communication and relationship building skills; Very good data management skills using MS Excel. Stock management experience. Knowledge of Road Freight and Stock Management. Key accounts management and be available to travel to the DRC +- 4 times a year

Basic salary of between R 40 000.00 to R 50 000.00 on offer and negotiable with benefits.

Send CVs in MS Word format with a copy of your highest qualification to contact@allstarplacements.co.za

Disclaimer: Dear Applicant, please note that if you are not contacted by All Star Placements within five days of your application you may assume that the application was unsuccessful (i.e. You do not adhere to the minimum standards for the position in question) your CV will however be placed onto our database for any future employment opportunities that may arise.